Privacy Policy
LINK, Inc ("LINK", "we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains our practices regarding the collection, use, disclosure, transfer, storage, and
protection of personal information that is collected through our Service, as well as your choices
regarding the collection and use of information.
Our Privacy Policy explains how we collect, use, disclose and protect information that is collected
through our Service from users, as well as your choices regarding the collection and use of information.
1. Information you provide for the use of technology
Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our
Terms of Use.
We collect the following types of information about you:
Registration and Profile Information. When you create an account, we may collect your personal
information such as your username, first and last name, email address, mobile phone number. We may
collect a photo, if you or a Circle member associate a photo with your account. If you want to add a
family member’s name to your account, we collect the family member’s name, email address, and
mobile phone number.We may collect billing information when you sign up for the Premium service
Data collected through use of the Service. After you set up your account, we may ask for other profile
and demographic information, such as personal emergency instructions and information, and nickname.
You may also customize your map by labeling locations, such as “work” and “home,” to make it easy to
spot your favorite places and to provide alerts when family members leave and arrive.
Geolocation. We collect your unique user identifier and your location through GPS, WiFi, or wireless
network triangulation in order to obtain your location for the purposes of providing the LINK Service.
We collect the location of your designated Location Alerts to provide notifications when you arrive and
leave a specific Place. If you turn off location sharing we will not share your location with your family
members; however, while you are logged in to your account, we will continue to collect your location
information in order to provide the LINK Service (for example, to provide the LINK Services or to share
your location with the members you allow to see your location). We maintain location information only
so long as is reasonable to provide the Service and then delete the location data.
Driving Event Data. We collect sensory and motion data from your smartphone or mobile device,
including information from the gyroscope, accelerometer, compass and Bluetooth, in order to calculate
and detect driving events such as speeding, hard braking, crash detection and other events. Your mobile
device provider may refer to this information as “Motion and Fitness” data (description may vary
according to device and platform).
Messages and User Content. We collect information when you message other members of your Circle
through use of the service. We may also retain any messages you send to us.
We use this information to operate, maintain, and provide to you the features and functionality of the
Service and to communicate directly with you, such as to send you alerts on the movements of your
Circle, crime alerts in your neighborhood, etc.
Social Media. When you interact with our site through various social media, such as when you Like us on
Facebook or post a comment to our Facebook page, we may receive information from the social
network such as your profile information, profile picture, gender, user name, user ID associated with
your social media account, age range, language, country, friends list, and any other information you
permit the social network to share with third parties. The data we receive is dependent upon your
privacy settings with the social network. You should always review, and if necessary, adjust your privacy
settings on third-party websites and services before linking or connecting them to LINK’s website or
Service.
Identity verification. In limited circumstances, we may use identity verification services provided by a
third-party provider Berbix to verify your age and/or to obtain verifiable parental consent for your child
to use the Service. When identity verification is required, we will ask you to upload an image of your
valid government-issued ID along with a selfie image. Our identify verification provider will use a
combination of machine learning tools and optical scans to authenticate your identity document, and
may use facial recognition technology to produce a unique biometric identifier based on facial geometry
that can be used to compare your selfie to the image on the identity document you provided to
determine the likelihood that the images are a "match." LINK does not receive the biometric
identifier generated from the images. It is generated and held by our identity verification provider until
the biometric identifier is no longer needed for the purposes described in this paragraph, which will
occur no later than 90 days after your last verification interaction with us. For identity verification and
security purposes, LINK may have access to the information extracted from the identity scan of the ID
document (such as a name and partial driver’s license number) as well as the results of the identity
verification process. We may use this process and associated information to verify your identity,
authenticate your identity documents, confirm appropriate parental consent, and protect against fraud
and misrepresentation. We do not use, disclose or retain your biometric information for any other
commercial purpose. Our third-party provider processes this information on our behalf strictly in
accordance with our contractual agreements. Please note this service may not be available in all
jurisdictions.
Information we collect automatically through the use of technology. When you visit our website, use our
mobile app, read our emails or otherwise engage with us, we and our business partners may
automatically collect certain information about your computer or device through a variety of tracking
technologies, including cookies, web beacons, log files, embedded scripts, location-identifying
technologies, or other tracking/recording tools (collectively, “tracking technologies”), and we may
combine this information with other personal information we collect about you. We use these tracking
technologies to collect usage and device information, such as:
Information about how you access the Service, for example, referral/exit pages, how frequently you
access the Service, whether you open emails or click the links contained in emails, whether you access
the Service from multiple devices, and other actions you take on the Service.
Information about how you use the Service, for example, the features you use, the links you click, the
ads you view and click on, purchase transaction information.
Information about the computer, tablet, smartphone or other device you use, such as your IP address,
browser type, Internet service provider, platform type, device type/ model/ manufacturer, operating
system, phone number, mobile carrier, date and time stamp, a unique ID that allows us to uniquely
identify your browser, mobile device or your account (including, for example, a UDID, IDFA, Google Ad
ID, Windows Advertising ID or other persistent device identifier or Ad ID), battery life, and other such
information. With your permission, we may also access your photo or camera roll.
We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us
measure traffic and usage trends for the Service and to understand more about the demographics of our
users. You can learn more about Google’s practices at
http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at
https://tools.google.com/dlpage/gaoptout.
We use this information to (i) remember information so that you will not have to re-enter it during your
visit or the next time you visit the Service; (ii) provide custom, personalized content and information,
including targeted content and advertising; (iii) track your location and movements; (iv) identify and
contact you across multiple devices; (v) provide and monitor the effectiveness of our Service and our
marketing campaigns; (vi) monitor aggregate metrics such as total number of visitors, users, traffic, and
demographic patterns; (vii) diagnose or fix technology problems reported by our Users or engineers that
are associated with certain IP addresses or User IDs; and (viii) detect or prevent fraud or other harmful
activities; (xi) automatically update our mobile application on your system and related devices; and (x)
otherwise plan for and enhance our Service.
If you prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to
notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable
existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may
negatively impact your experience using the Service, as some features and services on our Service may
not work properly. Depending on your mobile device and operating system, you may not be able to
delete or block all cookies. These browser settings that block cookies may have no effect on non-cookie
technologies. You may also set your e-mail options to prevent the automatic downloading of images
that may contain technologies that would allow us to know whether you have accessed our e-mail and
performed certain functions with it. Although we do our best to honor the privacy preferences of our
Users, we are not able to respond to Do Not Track signals from your browser at this time.
2.What we are collecting and our third party sharing policy
LINK App is collecting Driving Data, Location Data and Motion Sensors data from the app for inform
user’s selected friends when get a Car Crash or Accident to inform them as soon as possible to the
feature “Crash Detections”. Therefore we are not sharing those Data to any other third party company.
3.HOW WE PROTECT YOUR INFORMATION
LINK cares about the security of your information and uses commercially reasonable physical,
administrative, and technological safeguards to preserve the integrity and security of all information we
collect and that we share with our service providers. However, no security system is impenetrable and
we cannot guarantee the security of our systems 100%. In the event that any information under our
control is compromised as a result of a breach of security, we will take reasonable steps to investigate
the situation and where appropriate, notify those individuals whose information may have been
compromised and take other steps, in accordance with any applicable laws and regulations.
4. Driving Event Data
You may, of course, decline to submit any personal information through the Service, in which case LINK
may not be able to provide its Services to you.
Modifying Your Account Information and Settings: You may modify your account information, update or
amend your personal information, or change your password at any time by logging in to your account. If
you have any questions about reviewing or modifying your account information, you can contact us
directly at privacy@livelink.com.
Close Your Account or Delete Personal Information: We retain your information for as long as your
account is active or as reasonably necessary to maintain the Service, meet legal and accounting
obligations, and for the other purposes described in this Privacy Policy. If you wish to close your account,
and/or request to delete your personal information, please contact us at privacy@livelink.com. When
account information is deleted or de-identified, certain residual information may remain within our
archive records, such as for customer and technical support, billing and tax purposes.
Emails and Notifications: You can control your receipt of email and text alerts by visiting “Settings” and
“Alert Options” within the mobile app. You can also stop receiving promotional email communications
from us by clicking on the “unsubscribe” link provided in such communications. You may not opt-out of
Service-related emails (e.g., account verification, parental consent notification, order confirmations,
change or updates to features of the Service, technical and security notices). You may also unsubscribe
from receiving SMS text messages by replying “STOP” to the number sending the message. We make
every effort to promptly process all unsubscribe requests.
We collect, and may use a third-party partner to collect, sensory and motion data from your smartphone
or mobile device, including information from the gyroscope, accelerometer, compass and bluetooth, in
order to calculate and detect driving events such as speeding, hard braking, crash detection and other
events.
5. CHILDREN'S PRIVACY POLICY
LINK takes special precaution to protect the privacy of our younger users. LINK does not knowingly
collect personal information from children under the age of 13 (a “child”) without verifiable consent of a
parent or guardian and the Service is intended to be used by children under 13 only with significant
parental involvement and approval.
If LINK learns that we have inadvertently collected personal information of a child without parental
consent, we will take appropriate steps to delete this information. If you are a parent or guardian and
discover that your child under the age of 13 has a registered account with our Service without your
consent, please alert us immediately by emailing privacy@livelink.com so that we may delete that
child’s personal information from our systems.
By enabling your child to create a user account and permitting your child to use the Service, you
expressly agree to the practices described in this Children's Privacy Policy and you consent to the
collection, use, and disclosure of your child's personal information as described herein.
Setting up a child account. If a parent wishes to add a user who is under 13 to the Service, we request
the Parent provide verifiable consent through one of several methods, such as by verifying the Parent’s
driver’s license or by submitting a parental consent form (available here) via mail or email. The child will
then be able to participate in most aspects of the LINK Service.
6.How Does LINK Protect Your Personal Information?
The security of your Personal Information is important to us. We use all commercially reasonable efforts
to store and maintain your Personal Information and location information in a secure environment and
have implemented reasonable procedures designed to limit unauthorized access, use or disclosure of
your Personal Information. We encrypt the transmission of your location-based data using secure
technologies to preserve the integrity and security of all information we collect. Despite these measures,
you should know that LINK cannot fully eliminate security risks associated with Personal Information. In
the event that any information under our control is compromised as a result of a breach of security, we
will take reasonable steps to investigate the situation and where appropriate, notify those individuals
whose information may have been compromised and take other steps, in accordance with any
applicable laws and regulations. Please also remember, that to protect the communications that have
taken place in the app, never give out your password.
7. LINKS TO OTHER WEB SITES AND SERVICES
We are not responsible for the practices employed by websites or services linked to or from the Service,
nor the information or content contained therein. Please remember that when you use a link to go from
the Service to another website, our Privacy Policy does not apply to third-party websites or services.
Your browsing and interaction on any third-party website or service, including those that have a link on
our rules and policies. Please read over those rules and policies before proceeding.
8. CHANGES TO OUR PRIVACY POLICY
LINK may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you
should review this page periodically. When we change the policy, we will update the ‘last modified’ date
at the top of this page. If there are material changes to this Privacy Policy or in how LINK will use your
personal information, we will notify you either by prominently posting a notice of such changes prior to
implementing the change or by directly sending you a notification.
9. NOTICE TO YOU
If we need to provide you with information about something, whether for legal, marketing or other
business related purposes, we will select what we believe is the best way to get in contact with you. We
will usually do this through email or by placing a notice on our Service. The fact that we may send
notices to you will not stop you from being able to opt out of certain types of contact as described in this
privacy policy.
10. CONTACTING US
Please contact privacy@livelink.com if you have any questions, comments and requests regarding this
Privacy Policy.